Strategic Oversight Effectiveness of the Board of Commissioners: Prioritizing Critical Business Challenges and Designing a Monitoring System at PT Pertamina Hulu Energi
DOI:
https://doi.org/10.38035/ijam.v5i2.2212Keywords:
Board of Commissioners, Best-Worst Method, Corporate Governance, Oversight Effectiveness, Upstream Oil and GasAbstract
PT Pertamina Hulu Energi (PHE), Pertamina's Upstream Subholding, is facing strategic challenges owing to operations, commodity price volatility, and financial concerns. These circumstances compel that the Board of Commissioners concentrates its oversight on the most important business concerns affecting the company's profitability. This research analyzes and prioritizes PHE's important business concerns, as well as designing a targeted supervision framework. A sequential exploratory mixed-methods approach was employed, incorporating corporate document inspection, fourteen semi-structured interviews, thematic coding, and Best-Worst Method prioritizing with twelve respondents. The research discovered fifteen business issues and seven faults in the present oversight method. Impact appears to be the major factor, followed by urgency and probability. Four challenges were classified as Tier 1 priorities: mature field natural decline, asset integrity and unplanned shutdowns, post-investment review gap, and governance and Business Judgment Rule risk. The findings were translated into a Tiered BoC Oversight System consisting of a tiered work plan, monitoring toolkit, escalation and contingency protocol, enabling conditions, and integration with PHE’s existing BoC Oversight system namely SRAM, PRAM, and GOC architecture. The system sharpens, rather than replaces, the existing oversight architecture.
References
Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). SAGE Publications.
Davis, J. H., Schoorman, F. D., & Donaldson, L. (1997). Toward a stewardship theory of management. Academy of Management Review, 22(1), 20-47. https://doi.org/10.5465/amr.1997.9707180258
Faizabad, A., Refakar, R., & Champagne, C. (2021). Corporate governance: Theories, mechanisms and the case of oil and gas exporting developing countries. Corporate Ownership & Control, 18(3), 86-103. https://doi.org/10.22495/cocv18i3art8
Fetters, M. D., Curry, L. A., & Creswell, J. W. (2013). Achieving integration in mixed methods designs: Principles and practices. Health Services Research, 48(6pt2), 2134-2156. https://doi.org/10.1111/1475-6773.12117
Forbes, D. P., & Milliken, F. J. (1999). Cognition and corporate governance: Understanding boards of directors as strategic decision-making groups. Academy of Management Review, 24(3), 489-505. https://doi.org/10.5465/amr.1999.2202133
Güngör, N., & Şeker, Y. (2022). The relationship between board characteristics and ESG performance: Evidence from the oil, gas and coal sector. Stratejik ve Sosyal Araştırmalar Dergisi, 6(1), 17-37. https://doi.org/10.30692/sisad.1073684
Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305-360. https://doi.org/10.1016/0304-405X(76)90026-X
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Komite Nasional Kebijakan Governance. (2021). Pedoman umum governansi korporat Indonesia. KNKG.
Liang, F., Brunelli, M., & Rezaei, J. (2020). Consistency issues in the best worst method: Measurements and thresholds. Omega, 96, 102175. https://doi.org/10.1016/j.omega.2019.102175
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. SAGE Publications.
Minister of State-Owned Enterprises of the Republic of Indonesia. (2023a). Regulation No. PER-2/MBU/03/2023 on guidelines for governance and significant corporate actions of state-owned enterprises.
Minister of State-Owned Enterprises of the Republic of Indonesia. (2023b). Regulation No. PER-3/MBU/03/2023 on the organs and human resources of state-owned enterprises.
Ocasio, W. (1997). Towards an attention-based view of the firm. Strategic Management Journal, 18(S1), 187-206. https://doi.org/10.1002/(SICI)1097-0266(199707)18:1+<187::AID-SMJ936>3.0.CO;2-K
Organisation for Economic Co-operation and Development. (2015). OECD guidelines on corporate governance of state-owned enterprises (2015 ed.). OECD Publishing. https://doi.org/10.1787/9789264244160-en
Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.
PT Pertamina Hulu Energi. (2024, 2025). Board of Commissioners Annual Work Plan 2024 and 2025 [Internal documents].
PT Pertamina Hulu Energi. (2023-2025). Management and performance reports [Internal documents].
Reason, J. (1997). Managing the risks of organizational accidents. Ashgate Publishing.
Republic of Indonesia. (2007). Law No. 40 of 2007 on Limited Liability Companies.
Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49-57. https://doi.org/10.1016/j.omega.2014.11.009
Umanto, Hartantiningsih, I. S., & Ikasari, N. (2022). Board structure in state-owned enterprises (SOEs): Two-tier model analysis on the implementation of corporate governance in Indonesia. BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi, 29(3), Article 5. https://doi.org/10.20476/jbb.v29i3.1324
Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Ferry Firmansyah, Santi Novani

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the International Journal of Advanced Multidisciplinary (IJAM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the International Journal of Advanced Multidisciplinary (IJAM).






















