The Effects of Digital Competence and Perceived Organizational Support on Employee Performance through Employee Engagement at PT XYZ

Authors

  • Jumawan Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia
  • Andri Catur Trissetianto Institut Teknologi dan Bisnis Dewantara, Bogor, Indonesia
  • M. Rizky Pratama Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jim.v5i3.2342

Keywords:

digital competence, perceived organizational support, employee engagement, employee performance, manufacturing

Abstract

Digital transformation in manufacturing requires employees to use digital systems while maintaining operational quality and productivity. This study proposes a model to examine the effects of digital competence and perceived organizational support on employee performance through employee engagement at PT XYZ, a manufacturing company where digital technologies have been adopted but are not yet used across all processes. Drawing on the digital competence framework, perceived organizational support theory, and work engagement literature, the study specifies digital competence and perceived organizational support as independent variables, employee engagement as a mediator, and employee performance as the dependent variable. A quantitative explanatory design is proposed using an employee survey and, where available, company performance indicators. The measurement model and structural relationships can be evaluated using partial least squares structural equation modeling, with bootstrapping to test indirect effects. Because company-level survey data have not yet been supplied, this manuscript does not report fabricated coefficients, significance values, or empirical findings. Instead, it provides a reproducible research protocol, conceptual model, hypotheses, measurement plan, and result tables to be populated after data collection. The proposed study may help clarify whether employee engagement explains how individual digital capability and organizational support are associated with performance in a partially digitized manufacturing environment.

References

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Published

2026-10-27

How to Cite

Jumawan, Trissetianto, A. C., & Pratama, M. R. (2026). The Effects of Digital Competence and Perceived Organizational Support on Employee Performance through Employee Engagement at PT XYZ. Jurnal Ilmu Multidisiplin, 5(3), 1580–1590. https://doi.org/10.38035/jim.v5i3.2342

Issue

Vol. 5 No. 3 (2026): Jurnal Ilmu Multidisplin (Agustus - September 2026)

Section

Articles

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Copyright (c) 2026 Jumawan

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