Psychosocial Support in the Implementation of Patient-Centered Care in Chronic Illness Patients: A Conceptual Review and Empirical Evidence

Authors

  • Sinta Yulianti Suyono Politeknik Kesejahteraan Sosial, Bandung, Indonesia
  • Elin Herlina Politeknik Kesejahteraan Sosial, Bandung, Indonesia
  • Astrid Cynthia Priesteta Politeknik Kesejahteraan Sosial, Bandung, Indonesia
  • Silvia Fatmah Nurusshobah Politeknik Kesejahteraan Sosial, Bandung, Indonesia
  • Adi Fahrudin Fakultas Psikologi, Universitas Esa Unggul, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/ijphs.v4i2.2191

Keywords:

Psychosocial Support, Patient-Centered Care, Chronic Illness, Therapeutic Communication, Quality of Life

Abstract

Chronic diseases are a global health challenge that impacts not only the physical but also the psychological, social, and emotional well-being of patients. The Patient-Centered Care (PCC) approach offers a service paradigm that places the patient at the center of the care process, but its implementation requires strengthening the comprehensive psychosocial dimension. This article aims to conceptually and empirically examine the role of psychosocial support in the implementation of PCC for patients with chronic diseases, including therapeutic communication, psychological counseling, patient empowerment, and the involvement of families and healthcare professionals. The study method used a systematic literature review approach to 42 scientific articles published between 2015 and 2024. The results showed that integrating psychosocial support into PCC significantly increased medication adherence by 85%, patient coping ability by 78%, and overall quality of life by 82%. Effective implementation requires interprofessional collaboration, the use of standardized assessment instruments, and a patient-centered organizational culture. Psychosocial support is no longer an add-on, but rather a core clinical component of PCC-based chronic disease care.

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Published

2026-06-24