Lorenza, Dina, Ahdun Trigono, and Fresley Hutapea. “Pengaruh Kualitas Pelayanan Terhadap Word of Mouth Di Instalasi Rawat Jalan RS An-Nisa Tangerang Tahun 2025 ”. Jurnal Ilmu Multidisiplin 5, no. 1 (May 19, 2026): 831–849. Accessed June 9, 2026. https://greenpub.org/JIM/article/view/1907.