DAMONGAYO, Assyfa Putri; HAMDIAH, Kurotul Aeni Habibatul; SODIKIN, Alit; SUCIPTO, Yuwono D. The Impact of Service Transformation, Self-Check-in on Pelita Air Loyalty, Mediated by Customer Satisfaction. Jurnal Ilmu Multidisiplin, [S. l.], v. 3, n. 4, p. 644–656, 2025. DOI: 10.38035/jim.v3i4.2125. Disponível em: https://greenpub.org/JIM/article/view/2125. Acesso em: 12 jun. 2026.