PRIYOWIBOWO, Eris; GUSFRIYANTO, Harri; HADIBRATA, Baruna. Faktor-faktor yang mempengaruhi kepuasan pelanggan: kualitas pelayanan, harga dan kualitas produk (literature review strategic marketing management). Jurnal Ilmu Multidisiplin, [S. l.], v. 1, n. 1, p. 118–126, 2022. DOI: 10.38035/jim.v1i1.19. Disponível em: https://greenpub.org/JIM/article/view/19. Acesso em: 4 apr. 2025.