Purba, O. R., Indriyati, I., Syailendra, A. M., & Ramadhini, A. A. (2025). Factors Affecting the Timeliness of Deliveries and Service Quality at J&T Cargo Bekasi Branch During Peak Season. Jurnal Ilmu Multidisiplin, 3(4), 368–377. https://doi.org/10.38035/jim.v3i4.2035