HIDAYAT, Hilman; ZAHARI, M.; HAPSARA, Osrita. The Effect of Competency and Standard Operating Procedures on Public Satisfaction Through Public Service Quality at The Environmental Service of West Tanjung Jabung Regency. International Journal of Advanced Multidisciplinary, [S. l.], v. 5, n. 1, p. 14–27, 2026. DOI: 10.38035/ijam.v5i1.1858. Disponível em: https://greenpub.org/IJAM/article/view/1858. Acesso em: 23 apr. 2026.